Return & Refund Policy

Thank you for shopping with Offle! We strive to ensure your satisfaction with our services. This Return & Refund Policy outlines our practices regarding returns and refunds.

1. Refund Eligibility

Refunds are applicable for:

Coupons that are invalid or expired upon redemption.
Unused coupons that have not been redeemed within the specified validity period.

2. How to Request a Refund

To request a refund, please follow these steps:

Contact our customer support within 5 to 7 Business day of the purchase date.
Provide your order number and details about the issue.
Our team will review your request and respond within 5 to 7 Business day.

3. Non-Refundable Items

The following items are non-refundable:

Any coupons that have been redeemed or used.
Coupons that are not valid due to user error (e.g., expired or incorrect usage).

4. Processing Refunds

If your refund is approved:

We will process your refund to the original payment method used during purchase.
Please allow 5-7 business days for the transaction to reflect in your account.

5. Changes to the Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the new policy.

6. Contact Us

If you have any questions or concerns regarding this Return & Refund Policy, please contact us.